Decisions. So many decisions. We fully grasp the totality of Amazon. We have relationships in place that allow us to do what most others cannot. We have years of experience and know what works and what does not work. On Amazon, there is a solution for everything and we can guide you to the right path. Scroll down to read more . . .
Decisions. So many decisions. You spend your day making decisions, we get it because we do too. Your time should be spent making decisions that directly relate to your overall brand and direction. You’ll simply decide where Amazon fits in that direction, and when you do, partnering with us will ensure that is always taken care of.
We know how to communicate with Amazon. It’s not just a matter of calling or emailing “Amazon” to fix a problem or get something done. You have to know what the issue is, what options you have, who to call or email, how to talk with them, what verbiage to use, how to decipher between options that you may have only one chance to get right, and how to discover and operate within areas of Amazon support that aren’t highly publicized. We’ve been doing this for years, and we’ve communicated with Amazon almost daily for most of that time. This is experience that simply can’t be replicated which has tangible benefits that extend far below the surface.
We have relationships in place that allow us to do what most others cannot. When you do this for as long as we have, you make friends. You learn a few things along the way. Often in life it is who you know as much as what you know, and Amazon is no exception.
With all of our experience, we know what works and what does not work. Amazon has a score of employees - over 613,000 at last count - and many play a vital role in the success of your business. Almost all of the employees we deal with are dedicated and truly want to help. Often times, however, their hands are tied or their department isn’t designed to deal with the issue at hand. Knowing what to do, where to go, and what works not only saves time and headache, but allows one to accomplish things that others simply don’t think is possible.
On Amazon, there is a solution for everything and we can take care of it for you. Amazon wants you to be happy and successful. It’s in their best interest. Amazon makes money off every single item that sells - and the more that sells, the more money they make. So, it could be said, they have an intrinsic interest in the success of your company. With this knowledge, almost every problem can be overcome. There is a solution for all of these problems. What direction to move in, which path to take, knowing what can be done, what can’t, what the solutions are, who to talk to, when and how - all of this and so much more comes with Year 5 experience.